Summary of Position: This position is responsible for product and process quality control. Provide overall administrative, records management, and testing support for quality assurance group. Perform document reviews, updates, and issues as required by quality manager and process owners. Carries out measurement equipment calibrations and verifications per schedule. Participate in the internal auditing process in compliance with ISO/TS 16949. Duties and Responsibilities: Responds to all customers complains according to the internal procedures, customers requirements and ISO/TS standards.